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Terms and Conditions Each participant to ICLC Programs and requesting ICLC services in Alajuela Costa Rica will pay in the home country (before departure to Costa Rica), medical insurance for emergencies and medical evacuation and repatriation of remains. Cancellation and postponements policies: The following cancellation and postponement policies must be respected and will be effective once ICLC receives registration form through e-mail, fax or regular mail:
How to apply for a credit note, in case of cancellation or postponement: Cancellations or postponements due to serious health situations -or other grave situations- will be evaluated to apply for a credit note, after presenting a letter explaining the specific case. In case of a health situation doctor’s certification must be presented authenticated by a lawyer. Credit notes are evaluated for credit in the Host Family Program only, and not for other services requested like Spanish Programs or trips. Credit notes are valid for a maximum of one year, after date of cancellation or postponement. In regards to Costa Rican exchange rate: If the exchange rate for a US Dollar falls below 550 Colones before the starting day of the program requested, ICLC reserves the right to increase the price to the participant by the percentage of the exchange rate decrease, to compensate for the fixed program costs. Institution’s commitment: If a change of host family is necessary, the participant must explain the situation in detail and ICLC host family program coordinator will study the case. The coordinator will offer advice about cultural aspects and will provide another host family accomodation. Participant’s commitments:
Important note: Should it be necessary to enforce the terms, conditions and policies of this agreement by any means (including, but not limited to arbitration, negotiation or the necessity of any legal action), the prevailing party in such action shall be controlled and submitted to the Costa Rican law. I understand that any form submitted to ICLC has a reference to this document, I truly assure that I read, understood and I agree with terms and conditions specified above.
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questions or information not listed on these pages
please contact us at: Last Update: 2009-07-10
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