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Terms and Conditions

Each participant to ICLC Programs and requesting ICLC services in Alajuela Costa Rica will pay in the home country (before departure to Costa Rica), medical insurance for emergencies and medical evacuation and repatriation of remains.

Cancellation and postponements policies:

The following cancellation and postponement policies must be respected and will be effective once ICLC receives registration form through e-mail, fax or regular mail:

  • No refund is granted once the student arrives to the international airport in Costa Rica, however we do accept one change to another host family in coordination with ICLC host family program coordinator:
  • Participants can not alter or change dates or services included in the Host Family Program once the participant arrives to the international airport in Costa Rica.
  • All cancellations and postponements for registered individuals or for registered groups in the Host Family Program only, will have the following penalization:
    • 14 days or more before arrival:  25%
    • 7 to 13 days before arrival:  50%
    • Less than 6 days before arrival:  no refund.

How to apply for a credit note, in case of cancellation or postponement:

Cancellations or postponements due to serious health situations -or other grave situations- will be evaluated to apply for a credit note, after presenting a letter explaining the specific case. In case of a health situation doctor’s certification must be presented authenticated by a lawyer.

Credit notes are evaluated for credit in the Host Family Program only, and not for other services requested like Spanish Programs or trips.

Credit notes are valid for a maximum of one year, after date of cancellation or postponement.

In regards to Costa Rican exchange rate:

If the exchange rate for a US Dollar falls below 550 Colones before the starting day of the program requested, ICLC reserves the right to increase the price to the participant by the percentage of the exchange rate decrease, to compensate for the fixed program costs.

Institution’s commitment:

If a change of host family is necessary, the participant must explain the situation in detail and ICLC host family program coordinator will study the case.  The coordinator will offer advice about cultural aspects and will provide another host family accomodation.

Participant’s commitments:

  • I am well aware of the fact that no refunds will be given if I decide to quit the Host Family Program.
  • I am well aware of the fact that any accident that may take place and any injury that I may suffer in Costa Rica will be exclusively part of my responsibility. Under no circumstance whatsoever will I make ICLC or the host family liable for any damages because I understand that I must have medical insurance for emergencies and for medical evacuation and repatriation of remains.

Important note:

Should it be necessary to enforce the terms, conditions and policies of this agreement by any means (including, but not limited to arbitration, negotiation or the necessity of any legal action), the prevailing party in such action shall be controlled and submitted to the Costa Rican law.

I understand that any form submitted to ICLC has a reference to this document, I truly assure that I read, understood and I agree with terms and conditions specified above.

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For questions or information not listed on these pages please contact us at:
Instituto de Cultura y Lengua Costarricense
P.O. Box 609-4050
Alajuela, Costa Rica

Phone: +506 2-458-8485   Fax: +506 2-458-8473
Contact link form.

Last Update:  2009-07-10

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